I won it for £77. Report a seller What to do if eBay ended the listing of an item you bought. The seller is still selling the item on ebay, I have a refund but have wasted 11 days messing around. To cancel an order – whether it's a Buy It Now transaction or you've won an auction – you'll need to contact the seller and ask them to cancel it for you. I contacted the seller before I bid to make sure I could collect it on Saturday as it was located quite a long way away and Saturday was the only convenient time for me. Find the transaction you want to cancel, and from More actions, select Cancel this order. If you approve it and the buyer has already paid for the item via PayPal or eBay intermediate payments, the refund will be processed automatically. When a seller cancels a transaction for out of stock. Sellers on eBay sometimes need to cancel bids, cancel sales, or even block buyers. = unhappy buyer . I am new to eBay , followed their advice started low , thought auction would increase price." Report seller for non seller … Recently (like today) Mercari started giving sellers badges. We've seen this issue posted more and more recently and I for one am beginning to think that either 1.) Once you receive their request, you’ll have 3 days to approve or decline it. A defect is a part of a transaction that eBay considers to have created a bad shopping experience for buyers.. A transaction can get a defect in two ways. Paying for your item Buying an item or bidding on an auction on eBay is a commitment to complete your purchase. Sneak a comment in there about how you bid on this auction because you were getting a great deal, but why bother using eBay if a seller can just cancel an auction if they aren't happy with the ending price? If the seller has already sent your order or if they don't accept your cancellation request, you'll need to wait until you receive the item and then start a return. Also report the seller's email to eBay (scroll down the bottom & will have the option to report email ) & add that "Sorry not prepared to sell these for £x. I brought a mask due to the corona virus, then a few days later received a message saying order cancelled (no reason given) I checked sellers sold items and noticed he relisted my purchased mask at over double the price. Tell them the seller canceled your order for no reason and hasn't refunded you yet. I won an auction item yesterday. I rang ebay… It was a collection only item with a starting price of £75. Cancelling an order | eBay 561327681036 6fbba13b-c020-4f24-94b2-d0823e0636a1:176da6149f0 19997 eBay has clouded this order cancellation issue to give sellers "an out" against seller cancelled transactions. In Seller Hub, go to Orders - opens in new window or tab, or in My eBay, go to Sold - opens in new window or tab. Choose a reason for the cancellation and then select Continue to finish. Hopefully this will encourage sellers to not do that, to keep the badge or earn it. Call eBay. If a buyer asks you to cancel an order, they’ll need to send you a cancellation request. Here's why I'm starting to wonder about this. I’m a seller and people who cancel orders really give the app a bad rep aka less people buying. Make sure you understand the process and the consequences before taking action. One of them is “reliable”, which means a seller rarely cancels orders. The seller did the cancellation through ebay - I didn't get a chance to object or ask for an explaination as to why they cancelled - ebay just allows the cancellation. there's a glitch in the system or 2.) 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